General Enquiries: 020 7561 1786 or Email: info@credit-union.coop      |       CU Loan Repayment Issues Only: 020 3763 8397  or Email: loansupport@credit-union.coop

Costs and benefits of going green

We’re hearing a lot about climate change and carbon reduction at the moment, but the cost of improving your home can run into thousands. If you’re keen to go green, talk to us about how we can help with paying for the changes to your home.

Scientists around the world are nigh on unanimous that humans are causing devastating global warming and we all need to do more to reduce our carbon emissions. But what can we do and how can we pay for it?

The first thing most of us could do to reduce our energy use – and our heating bills – is to look at how well our homes keep heat in. According to Simple Energy Advice, a whopping 40% of the heat from our homes is lost through doors, windows and floors. Just sealing the unwanted gaps around your doors and windows could massively reduce the cold draughts through your home.

If you have old or poorly fitting windows, you could look at installing new, higher performance windows. Fitting an extra layer of insulation in your loft is a quick and easy way to cut your heating bills and make your home warmer, and cavity wall insulation is another option for some properties.

Of course, turning your heating down a degree or two, or turning it off completely while you’re out, are free steps you can take to immediately to reduce your energy use and your bills.

Many people rely on gas central heating, but the Government has announced that gas boilers will be phased out, so we will need to look at different alternatives in future, when our boilers pack up. There are a number of options available, and the Government has recently announced that grants will be made available for air and ground source heat pumps. However, these systems are currently a lot more expensive than a typical gas boiler.

Another option for some is solar panels, which have the added benefit that you get paid for any energy you don’t use, as it can be fed back into the national grid.

Credit Union Chief Executive Martin Groombridge said: “While grants may be available for many of these energy saving measures, they won’t always cover the full cost of the work that needs doing and, although the benefits of taking these steps are likely to save you money in the long run, you may need some extra help to pay for the upfront work.

“The Credit Union offers a range of loans which could make all the difference when it comes to going green. We would never encourage people to borrow more than they can afford, but we recognise there are times when we all need a little extra. Contact us today to discuss your requirements.”

To find out more about the range of improvements you can make to your home to make it greener, warmer and cheaper to heat visit www.simpleenergyadvice.org.uk for impartial energy efficiency advice. The website also contains details of home energy grants available to you locally. It’s always worth checking with your local authority if they offer grants for insulation and other improvements, especially if you receive benefits.

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How We Decide to Whether to Offer a Loan – The Basics

The Credit Union’s primary objective is to help members avoid or escape from debt by promoting a culture of saving. When we offer loans, we only do so if the borrower agrees to save a little while they repay. The establishment of a savings habit is proven to reduce the harms and risks of long-term borrowing becoming problem debt. Basically, when we get a loan application our decision is based on the following two principles:

1. Do we trust the applicant to repay the loan?

2. Can the applicant afford the loan repayment

This guide is designed to help members understand our thinking so you can best prepare if you should need to apply or re-apply for a loan.

1. Key Points in Our Assessing Trust of the Applicant

a) Has the applicant started saving? The money we lend is members savings so, especially at busy times, we have to give priority to loan applications from members who have made at least one savings payment. That first payment is good evidence that you are a real person and helps us confirm identity.

b) Proper Proof of ID & Address? What forms of proof of identity and address has the member provided? If you are able to connect your bank account through ‘open banking as art of the loan application process it a good way of proving ID. First time loans may be required to use online Open Banking.

c) Previous Borrowing History. Has the applicant borrowed and repaid us previously? Previous good repayment record supports any application.

d) Did the applicant inform us of other money owed? Failure to list all debts in the application process is likely to result in the loan application not being approved. It suggests that the applicant is either not in control of their money or not being completely honest with us and in either case we cannot put our members savings at risk by lending. Credit Reference Agency checks are used to show us what money is owed and to whom.

e) Is the member sensible with money? When we review the bank transactions of the loan applicant, we often see patterns of expenditure that suggest the applicant is not taking a sensible approach to expenditure. Changes in the way they manage their finances would suggest that the loan would not really be necessary. We want to help people be in control their finances and do not want to lend members savings to people who are not deemed sensible with the way they spend. This may be things like gambling, excessive shopping and/or eating out/takeaway food deliveries.

f) Always be ‘up front’ in your application. Honesty pays. We do not judge.

2. Key Points in Our Assessing Affordability for the Applicant

a) Is this loan in the member’s best interest? The value of the loan application in comparison with your income is a key measure of affordability. The loan interest members pay on loans pays our staff salaries, but we are not out to profit from you, rather we want members to borrow less over time and take control of their finances.

b) Positive Bank Balance at Month End? Is there money left in the members bank account at the end of the month that would be sufficient to cover the loan repayment if approved? If not, the member must explain how the loan would become affordable, for instance, by reducing expenditure in other areas.

c) Is the applicant struggling with existing debts? When we review the bank transactions of the applicant we can see income and expenditure. If the loan applicant tells us how the loan will clear other debts and reduce their expenditure this will help us understand affordability.

d) Is the purpose of the loan considered sensible? If the applicant is not paying essential bills such as mortgage or rent then a loan for a car or holiday is likely to be unwise and unaffordable.

e) Has the applicant fully explained why they need to borrow? Always feel free to email or call us explaining the circumstances that mean you need to borrow. The reasons for needing to borrow are complex, but being honest and explaining the circumstances can often help the ordinary humans on the Loans Team at the Credit Union to be able to assess trust and affordability. You briefly explaining your thinking about affordability gives us confidence that you are thinking sensibly about money, and sometimes allows us to suggest alternatives that may well be in your best interest.

f) Is the loan to clear other more expensive debts? Credit Reference Agency checks are used to show us what money is owed and to whom. If your loan application is to pay off other debts, stop and list every one of those debtors.Work out the cost of each. Consider clearing one or two at a time if its your first Credit Union loan. Pick them off one or two at a time, the most expensive first.

g) Has the applicant stopped to think about affordability? The ‘Your Money’ section of our website provides access to a budget planner which, if used and shared, gives us good evidence of affordability. Particularly helpful for loan applicants in financial stress. We hope this gives you an idea of how we decide yes or no to loan applications. The decision is by one or more other credit union members on our Loans Panel. We hope this helps you understand our thinking so you can best prepare if you should need to apply or re-apply for a loan.