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Global credit union membership passes 375 million

Credit union membership across the world increased to over 375 million in 2020, according to the latest statistical report from the World Council of Credit Unions. Credit union assets exceeded $3 trillion (£2.2 trillion) for the first time.

The annual Statistical Report provides a snapshot of credit union performance in 118 countries around the world and it’s rewarding for those of us in the credit union movement to see that more and more people recognise the benefits of our not-for-profit way of working.

The 29% year on year increase in international credit union membership was largely due to improved data reporting in India, the world’s second most populous country. Membership in India was reported as roughly 20 million in 2019, but new figures show that the country has more than 91 million members. The rest of the credit union movement grew by more than 14 million members in 2020, despite COVID-19 restrictions and lockdowns across the globe.

Incredible challenges

WOCCU President and CEO Elissa McCarter LaBorde said: “On all six continents, credit unions continued to grow our movement last year despite incredible challenges by working to keep frontline staffers and members safe from infection at branch locations, while rolling out special financial assistance and relief measures to keep members solvent.

“Many credit unions also ramped up their digital services to make sure members could access their accounts and make payments remotely. All those efforts helped credit unions keep existing members and add new ones.”

The World Council of Credit Unions (WOCCU) is the global trade association for credit unions. It promotes the sustainable development of credit unions and other financial co-operatives around the world to empower people through access to high quality and affordable financial services.

The latest report shows that credit union assets grew by 23% in 2020, surpassing the $3 trillion (£2.2 trillion) mark for the first time, while member savings grew at a much faster rate than credit union loans. This follows global trends in weaker demand for credit, as well as the need for credit unions to increase capital. Globally, the total amount of member savings went up by 24% from 2019, with loans increasing by 11%.

Age and gender

For the first time in 2020, WOCCU included demographic data in its report – specifically as it relates to age and gender. The data showed a large gap in the number of women involved in the credit union movement compared to men, both in terms of membership and in chief executive or board director positions.

In Asia, Africa and Europe, men account for roughly 60% of all credit union members. The numbers were more balanced in Latin America, where women make up nearly half of all members. In terms of leadership, Europe is the most gender equitable, with women accounting for more than 60% of credit union board directors and 51% of chief executives.

Kerry Hallett, volunteer Vice President of the Credit Union board, said: “London Capital Credit Union was one of the first financial institutions in the UK to sign up to the Women in Finance Charter. The charter was launched in 2016 by the Treasury to improve gender diversity in senior positions in the financial sector and, at the Credit Union, we continue to actively encourage more female members to participate at senior levels.”

Survey results also revealed that credit union members worldwide are over 45 years of age on average. North American credit union members are the oldest on average, at 53 years of age, while Africa has the youngest membership base, at 39 years.

You can view the full 2020 Statistical Report here.

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How We Decide to Whether to Offer a Loan – The Basics

The Credit Union’s primary objective is to help members avoid or escape from debt by promoting a culture of saving. When we offer loans, we only do so if the borrower agrees to save a little while they repay. The establishment of a savings habit is proven to reduce the harms and risks of long-term borrowing becoming problem debt. Basically, when we get a loan application our decision is based on the following two principles:

1. Do we trust the applicant to repay the loan?

2. Can the applicant afford the loan repayment

This guide is designed to help members understand our thinking so you can best prepare if you should need to apply or re-apply for a loan.

1. Key Points in Our Assessing Trust of the Applicant

a) Has the applicant started saving? The money we lend is members savings so, especially at busy times, we have to give priority to loan applications from members who have made at least one savings payment. That first payment is good evidence that you are a real person and helps us confirm identity.

b) Proper Proof of ID & Address? What forms of proof of identity and address has the member provided? If you are able to connect your bank account through ‘open banking as art of the loan application process it a good way of proving ID. First time loans may be required to use online Open Banking.

c) Previous Borrowing History. Has the applicant borrowed and repaid us previously? Previous good repayment record supports any application.

d) Did the applicant inform us of other money owed? Failure to list all debts in the application process is likely to result in the loan application not being approved. It suggests that the applicant is either not in control of their money or not being completely honest with us and in either case we cannot put our members savings at risk by lending. Credit Reference Agency checks are used to show us what money is owed and to whom.

e) Is the member sensible with money? When we review the bank transactions of the loan applicant, we often see patterns of expenditure that suggest the applicant is not taking a sensible approach to expenditure. Changes in the way they manage their finances would suggest that the loan would not really be necessary. We want to help people be in control their finances and do not want to lend members savings to people who are not deemed sensible with the way they spend. This may be things like gambling, excessive shopping and/or eating out/takeaway food deliveries.

f) Always be ‘up front’ in your application. Honesty pays. We do not judge.

2. Key Points in Our Assessing Affordability for the Applicant

a) Is this loan in the member’s best interest? The value of the loan application in comparison with your income is a key measure of affordability. The loan interest members pay on loans pays our staff salaries, but we are not out to profit from you, rather we want members to borrow less over time and take control of their finances.

b) Positive Bank Balance at Month End? Is there money left in the members bank account at the end of the month that would be sufficient to cover the loan repayment if approved? If not, the member must explain how the loan would become affordable, for instance, by reducing expenditure in other areas.

c) Is the applicant struggling with existing debts? When we review the bank transactions of the applicant we can see income and expenditure. If the loan applicant tells us how the loan will clear other debts and reduce their expenditure this will help us understand affordability.

d) Is the purpose of the loan considered sensible? If the applicant is not paying essential bills such as mortgage or rent then a loan for a car or holiday is likely to be unwise and unaffordable.

e) Has the applicant fully explained why they need to borrow? Always feel free to email or call us explaining the circumstances that mean you need to borrow. The reasons for needing to borrow are complex, but being honest and explaining the circumstances can often help the ordinary humans on the Loans Team at the Credit Union to be able to assess trust and affordability. You briefly explaining your thinking about affordability gives us confidence that you are thinking sensibly about money, and sometimes allows us to suggest alternatives that may well be in your best interest.

f) Is the loan to clear other more expensive debts? Credit Reference Agency checks are used to show us what money is owed and to whom. If your loan application is to pay off other debts, stop and list every one of those debtors.Work out the cost of each. Consider clearing one or two at a time if its your first Credit Union loan. Pick them off one or two at a time, the most expensive first.

g) Has the applicant stopped to think about affordability? The ‘Your Money’ section of our website provides access to a budget planner which, if used and shared, gives us good evidence of affordability. Particularly helpful for loan applicants in financial stress. We hope this gives you an idea of how we decide yes or no to loan applications. The decision is by one or more other credit union members on our Loans Panel. We hope this helps you understand our thinking so you can best prepare if you should need to apply or re-apply for a loan.