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The Changing Face of Loan Sharks

The Changing Face of Loan Sharks

In the past, illegal money lenders operated on a small scale, relying on word of mouth within local communities to find new borrowers. Today, social media has given them a platform primed for public advertising where they are able to deploy an evolving set of tactics to exploit their victims. The face of the loan shark is changing and they are now more prevalent in the UK than ever, as a recent Channel 4 Dispatches investigation highlighted.

A Thriving Trade

The secretive network of social media money lending is exploding in popularity across the UK. Despite their safety guidelines explicitly banning financial scams, popular social media sites like Reddit and TikTok are rife with loan sharks. A 2026 study by The Financial Crime Lab finds that requests to borrow through social media have increased by 370% in the last two years.

Loan sharks are unlicensed money lenders who operate outside of official financial regulations, charge extortionate interest rates, and use intimidation or violence to collect debts.

Why People are Turning to Illegal Lenders

The increased demand for emergency finance from untrusted sources is no surprise given the cost-of-living crisis across England.

The Office for National Statistics (ONS) reports that 23% of Britons say they would not be able to cover an unexpected cost of £850. In 2025 there were more than 1.3 million adults in the UK with 2 jobs – the highest number since ONS began their records.

Research by the Centre for Social Justice found that around two million people in the UK owe money to loan sharks. For those affected, the consequences can be severe and deeply distressing.

Coercion, Violence and Exploitation

Loan sharks lurking on social media will leverage their borrowers’ debts against them, using it as a tool of coercion for all kinds of purposes. One of the most disturbing findings from the Dispatches investigation is the sexual exploitation faced by most women that borrow online. A financial crime investigator interviewed for the documentary described dealing with numerous cases where loan sharks used sexual violence as a means of enforcing debt repayment with female borrowers. When Dispatches reporter Ellie Flynn went undercover on Reddit looking for a loan, she was bombarded by requests for nude images by male profiles.

Another significant risk is the misuse of personal data. The investigation found that some loan sharks request access to borrowers’ personal information rather than immediate financial repayment. This information can then be used to open bank accounts in the borrower’s name, drawing them into money laundering and money mulling activities without fully understanding the consequences.

These practices can leave victims facing not only debt, but also intimidation, exploitation, and serious legal and financial difficulties.

How Credit Unions Can Help

Borrowing from an illegal lender is almost always a last resort. Many people who turn to loan sharks are worried about their credit score or feel uncomfortable approaching a large bank for support. This is where credit unions can make a real difference.

At London Capital Credit Union, every loan application is reviewed by a person. There is no automated system making decisions based solely on a credit score. We also encourage members to build savings alongside their loan repayments. This helps create a financial safety net and can reduce the need for emergency borrowing in the future. Our aim is simple: to provide fair, responsible lending that helps members improve their long-term financial wellbeing.

We’re Here to Help

The Ch4 Dispatches episode highlights the exact reason that organisations like London Capital exist – to break people out of the dangerous cycle of borrowing from bad lenders.

If anything in this article concerns you – yourself, a friend or a loved one – please get in touch. Call us on 020 7561 1786 or email info@credit-union.coop. We’re here to help.

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How We Decide to Whether to Offer a Loan – The Basics

The Credit Union’s primary objective is to help members avoid or escape from debt by promoting a culture of saving. When we offer loans, we only do so if the borrower agrees to save a little while they repay. The establishment of a savings habit is proven to reduce the harms and risks of long-term borrowing becoming problem debt. Basically, when we get a loan application our decision is based on the following two principles:

1. Do we trust the applicant to repay the loan?

2. Can the applicant afford the loan repayment

This guide is designed to help members understand our thinking so you can best prepare if you should need to apply or re-apply for a loan.

1. Key Points in Our Assessing Trust of the Applicant

a) Has the applicant started saving? The money we lend is members savings so, especially at busy times, we have to give priority to loan applications from members who have made at least one savings payment. That first payment is good evidence that you are a real person and helps us confirm identity.

b) Proper Proof of ID & Address? What forms of proof of identity and address has the member provided? If you are able to connect your bank account through ‘open banking as art of the loan application process it a good way of proving ID. First time loans may be required to use online Open Banking.

c) Previous Borrowing History. Has the applicant borrowed and repaid us previously? Previous good repayment record supports any application.

d) Did the applicant inform us of other money owed? Failure to list all debts in the application process is likely to result in the loan application not being approved. It suggests that the applicant is either not in control of their money or not being completely honest with us and in either case we cannot put our members savings at risk by lending. Credit Reference Agency checks are used to show us what money is owed and to whom.

e) Is the member sensible with money? When we review the bank transactions of the loan applicant, we often see patterns of expenditure that suggest the applicant is not taking a sensible approach to expenditure. Changes in the way they manage their finances would suggest that the loan would not really be necessary. We want to help people be in control their finances and do not want to lend members savings to people who are not deemed sensible with the way they spend. This may be things like gambling, excessive shopping and/or eating out/takeaway food deliveries.

f) Always be ‘up front’ in your application. Honesty pays. We do not judge.

2. Key Points in Our Assessing Affordability for the Applicant

a) Is this loan in the member’s best interest? The value of the loan application in comparison with your income is a key measure of affordability. The loan interest members pay on loans pays our staff salaries, but we are not out to profit from you, rather we want members to borrow less over time and take control of their finances.

b) Positive Bank Balance at Month End? Is there money left in the members bank account at the end of the month that would be sufficient to cover the loan repayment if approved? If not, the member must explain how the loan would become affordable, for instance, by reducing expenditure in other areas.

c) Is the applicant struggling with existing debts? When we review the bank transactions of the applicant we can see income and expenditure. If the loan applicant tells us how the loan will clear other debts and reduce their expenditure this will help us understand affordability.

d) Is the purpose of the loan considered sensible? If the applicant is not paying essential bills such as mortgage or rent then a loan for a car or holiday is likely to be unwise and unaffordable.

e) Has the applicant fully explained why they need to borrow? Always feel free to email or call us explaining the circumstances that mean you need to borrow. The reasons for needing to borrow are complex, but being honest and explaining the circumstances can often help the ordinary humans on the Loans Team at the Credit Union to be able to assess trust and affordability. You briefly explaining your thinking about affordability gives us confidence that you are thinking sensibly about money, and sometimes allows us to suggest alternatives that may well be in your best interest.

f) Is the loan to clear other more expensive debts? Credit Reference Agency checks are used to show us what money is owed and to whom. If your loan application is to pay off other debts, stop and list every one of those debtors.Work out the cost of each. Consider clearing one or two at a time if its your first Credit Union loan. Pick them off one or two at a time, the most expensive first.

g) Has the applicant stopped to think about affordability? The ‘Your Money’ section of our website provides access to a budget planner which, if used and shared, gives us good evidence of affordability. Particularly helpful for loan applicants in financial stress. We hope this gives you an idea of how we decide yes or no to loan applications. The decision is by one or more other credit union members on our Loans Panel. We hope this helps you understand our thinking so you can best prepare if you should need to apply or re-apply for a loan.